Course Code: YSS-411 Pillar: SMB Business Academy Course Overview: Cleaning and facility services can provide a practical route into service entrepreneurship when quality and reliability are taken seriously. Learners explore customer needs, service packages, tools, supplies, safety, staffing, pricing, and day-to-day operations. Attention to standards, trust, customer communication, and consistent delivery helps them prepare a
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Course Code: YSS-414 Pillar: SMB Business Academy Course Overview: A beauty or personal care business succeeds when skill is matched by hygiene, safety, professionalism, and a strong customer experience. Learners consider service selection, tools, bookings, pricing, branding, communication, and quality standards. The course supports a responsible business plan that builds customer trust, presents services clearly,
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Course Code: YSS-415 Pillar: SMB Business Academy Course Overview: Hospitality and catering combine food, service, organisation, and customer care. Learners explore suitable business opportunities, menu and package design, food safety, hygiene, pricing, event delivery, operations, marketing, and customer experience. These practical elements help them shape a credible small-business plan that protects quality, manages costs, and
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Course Code: YSS-413 Pillar: SMB Business Academy Course Overview: Successful events depend on coordinated planning, clear communication, and dependable service. Learners explore event opportunities, customer requirements, service packages, budgets, suppliers, setup, delivery, pricing, and risk management. By connecting the customer brief with practical operations, they develop a realistic approach to launching an event services business
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Course Code: YSS-412 Pillar: SMB Business Academy Course Overview: Reliable delivery services help people and businesses move goods efficiently, but success depends on far more than transportation. Learners examine customer needs, service design, routes, order tracking, pricing, safety, communication, partnerships, and operational control. The course brings these decisions together in a practical launch plan focused
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